Smart Square HMH– our internet staffing system The internet staffing system for our network Smart Square HMH. Every day, thousands of employees log into Smart Square HMH at Hackensack Meridian health to access and update their schedules. In today’s healthcare environment with dozens of hospitals and facilities open 24/7, paper schedules and excel spreadsheets simply don’t cut it-and this is how Smart Square HMH was developed.
It is also available on the internet, so it is the first piece of information for most of the staff doctors, administration, technical and medical staff to know where they will work that day. The more you learn it, the more you practice it and the more you use HMH Smart Square the less pain, confusion and time wasting you will experience in the hour by hour working world.
What Is Smart Square HMH
Smart Square HMH is an on-line scheduling and workforce management software for large health care systems. On the web site a person can view the schedule and make time off requests, swap shifts, and be notified of schedule changes. The schedule is available from any computer or cell phone. Also hospital managers are able to see department specific schedule information so they know where and when to add staff.
The Technology Behind Smart Square HMH
Scheduling engine was designed by a healthcare workforce management company – Avantas. When first designed, it was designed to schedule all hospital resources on a daily basis. Over the last few years, this engine has advanced and expanded into various integrated tools like demand forecaster and predictive analytics to predict future volume and accordingly plan staffing.Â
Therefore, it considers all input parameters- demand by patients, employees skill level employee availability etc and reaches at the optimal staff solution as opposed to using only historical data.
How Employees Log In to Smart Square HMH
This system intrusion is so simple that only the staff of this hospital can do this. Usually, this staff will open the web browser and then enter the login page, input the login and password to login. Sometime, other institutions have more, they will have the SSO login of other hospital accounts. So, due to the security policy of every institution, then maybe the staff need to input some other personal codes which will be sent to his mobile or email, then he can get full access to his own Smart Square HMH account.
Once users log in they will go directly to the “My Schedule” tab (the first tab at the very top of the page). If clicked the schedule (represented by the shift calendar) shows a week or month view of information with naming information of who is scheduled to work what shifts on what date. If you click on a date it will show the starting and ending time of a shift.
If the staff members wish, the change can be asked or an official Leave of Absence application filled. In my case if a coworker is requesting for a shift swap then there is an option in Smart Square HMH to send his/her request to the supervisor.
Key Features That Make Smart Square HMH Useful
In addition to having access to view the work schedule there are many other reasons that make staff planning for each day on Smart Square HMH very smooth. If the schedule has been offered out on a shift or a swap has been agreed to, it is instantly posted on the whole portal within seconds. Smart Square also notifies and sends an email to staff about a swap in progress. Reports that can be obtained for managers are also utilized to identify staffing, attendance and overtime trends.
Also Read: The Rise and Evolution of CVS Pharmacy: A Pillar of Healthcare ExcellenceÂ
Benefits for Frontline Workers Using Smart Square HMH
The best part about it all is how flexible the system is, the front line staff and the ability to do this (the nurses, techs, etc.) I.e. Being able to have your schedule on your cell phone, rather than having to schedule your life around your co-worker stopping by the nurse’s station to look at the schedule. The extra features that this system has like trading a shift or requesting PTO is invaluable.
Benefits for Managers Using Smart Square HMH
As a hospital or departmental administrator, I think you’ll find you will use this site quite a bit. By having access to scheduling data across the entire hospital or hospital system, administrators can begin planning proactively and see well in advance when staffing is falling short of demand before that one open shift becomes a crisis. The predictive analytics features will be most helpful for those times of year where additional staffing is both desirable and expected, such as during flu season or just before Christmas.
Security in Smart Square HMH
As Smart Square HMH contains the employees data like work schedule, home address, cell numbers etc which are sensitive information, it compromises the security at the Hackensack Meridian Health. There are also measures taken to safeguard this security, it uses multi-factor authentication, data is encrypted during transmission and there are tight restrictions so no one accesses and alters the information.
Employees are instructed not to use a shared computer, not to login in a computer in public, not to use a common password and log off after completing.
Troubleshooting Smart Square HMH Login Issues
Because all the systems- even the most perfect one- are always vulnerable to errors. ‘Password forgotten’ is another big disadvantage of the systems but if the system keeps on asking for resetting the password again and again and sending mail to the account subscribed it is surely going to turn against you. Few Browsers could be responsible for display bugs. On the using page the employee has to clear cache & cookies or has to use a supported browser. It would be useful to have a help desk in each department if the problem remained unsolved.
The Growing Role of Smart Square HMH in Healthcare
With the ongoing staff shortages and heightened patient acuity, it is clear that innovations such as this will be a necessity.
Another aspect of this broader trend toward predictive, data-driven workforce planning will be the greater adoption of hospital technologies that improve efficiency and sustainability at a larger scale. For Hackensack Meridian Health, further advancements in the Smart Square HMH system, like the proliferation of the product within an institution, is a sign of a focused commitment to improving a system that will ultimately serve the community.
Conclusion
Smart Square HMH has revolutionized the way employees work at Hackensack Meridian Health; they no longer have to carry around yet another paper scheduling book or sift through unorganized, un-numbered email, all of their information is on a solid system they can always depend on.
Nurses no longer have to wonder if they will know the next time they will be working, and managers can send in bus loads of hundreds of hospitals knowing that they will have the people they need 20 minutes early. As hospitals attempt to meet the ever increasing demands of health care they will have to rely on programs such as this and as employees learn their log ins and scheduling functions the process will run more efficiently.
Frequently Asked Questions
1. What is Smart Square HMH used for?
Workforce planning- An online workforce scheduling system that provides the employees of Hackensack Meridian Health the opportunity to look at their schedule, approve requests for time off, and generate requests for schedule change online.
2. Who can access Smart Square HMH?
Active Login for today. Work authorized, employees of Hackensack Meridian Health with a login and/or password provided by the agency.
3. How do I access it without knowing my password?
Smart square HMH: if you face any problem in login (e.g forgot password). Just click on got forgot password. You will get message with you user name and email.
Altering for user password, so done as per the contents of the mail message.After you set the new password you will be ready to login into your account at Smart Square HMH.Click on Password Reset link on login page, we will send an email on how to get back your account.
4. Can I access Smart Square HMH from my phone?
Yes (However not to the same extent as the schedule is also available through a mobile App that can only be accessed via a mobile device or mobile browser).
5. How do I request a shift swap on Smart Square HMH?
Sign in and select your shift calendar. Select the day you would like to have covered by another employee and then select submit a shift change request(pending supervisor approval).
6. Is my personal information safe on Smart Square HMH?
Indicates the security controls, more precisely two factors: authentications and secured links, which would be used to protect the data of the employee.
